FAQ, Shipping & Returns

Shipping

[Edit this: your dispatch times, e.g. "Orders placed before 2pm ship same day via Royal Mail Tracked 48."] Sealed and bulk orders may ship separately from singles.

Returns

[Edit this: your returns window and condition requirements, e.g. "14 days from delivery, unopened sealed product and unplayed singles only."] Proxy print orders are made to order and are non-refundable once printing has started.

Card condition grading

We grade singles as NM (Near Mint), LP (Lightly Played), MP (Moderately Played), HP (Heavily Played), or DMG (Damaged). [Edit this: link to or describe your specific grading standard if it differs from TCGplayer/standard grading.]

Proxy printing FAQ

What's the difference between the tiers? Digital PDF is a print-ready sheet you print at home. Non-foil and Foil are printed and shipped to you by us.

Can I use these in tournaments? Proxies are for casual/kitchen-table play only and are not tournament legal. [Edit this if you want to expand on your policy.]

How long do printed orders take? [Edit this: your turnaround time.]

See the proxy printing page to get a quote.

Contact

[Edit this: your shop email / contact form / physical shop address if relevant.]